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Security

Security built for healthcare

Medora is engineered to protect sensitive clinical and operational data at every layer, from encryption and access control to monitoring and recovery.

Encryption

Data is encrypted in transit with TLS 1.2+ and at rest using AES-256. Sensitive secrets are managed with dedicated key management and rotation.

Authentication

Strong authentication with role-based access control, session management, enforced password policies, and support for multi-factor authentication.

HIPAA safeguards

Administrative, physical, and technical safeguards aligned with the HIPAA Security Rule, backed by Business Associate Agreements with customers.

Audit logging

Comprehensive, tamper-resistant audit trails record access to and activity involving protected health information for accountability and review.

Backups

Automated, encrypted backups with point-in-time recovery help protect against data loss and support rapid restoration.

Disaster recovery

Documented disaster recovery and business continuity plans with defined recovery objectives and regular testing.

Infrastructure

Hosted on hardened, compliant cloud infrastructure with network isolation, least-privilege access, and infrastructure-as-code controls.

Security monitoring

Continuous monitoring, alerting, and vulnerability management, with an incident response process for timely detection and remediation.

Request our security documentation

Security and compliance teams can request our security overview, architecture details, and Business Associate Agreement. Report a vulnerability or security concern to our team directly.

The next generation of enterprise healthcare software

See why leading emergency, urgent care, and hybrid organizations choose Medora.